Jackie, the training platform built for resellers
Master your legal obligations, train your teams, and learn to get the most out of our solution, for free.
What is Jackie?
Jackie is the training platform developed by EStaff Plus for technology retailers and resellers. Designed specifically for your reality, it brings together practical trainings on legal compliance and the business skills essential to your industry. Each training offers a track for leaders and a track for employees, so the whole team progresses at the same pace, with the content that truly concerns them. Jackie also includes free trainings on using our solution, so your teams get the most out of it from day one.
Training designed for your reality as a reseller
Navigating legal obligations while growing your sales is not easy, especially in an industry that keeps changing. Jackie was created to close that gap: a continuing-education platform built specifically for technology retailers and resellers in Quebec and Canada.
Content anchored in the law
Trainings based on current legislation and updated as regulations change.
Two tracks, one aligned team
A Leaders track for strategic vision and compliance, an Employees track for concrete day-to-day application.
Beyond compliance
Trainings that turn your legal obligations into real business opportunities and sales arguments with your customers.
Free onboarding
Free trainings on using our solution, included for everyone, so your team starts on the right foot.
A growing catalogue
New trainings are added regularly to cover all the legal and business issues of your industry.
Two levels of access
Trainings on our solution are free for all our clients. Legal and business trainings are part of the platform subscription.
Free for all clients
Using the EStaff Plus solution
Charlie, Lizzy, the integrations: trainings so your teams get the most out of our virtual employees from day one. Available from your client space.
Go to the client spacePlatform subscription
Legal and business trainings
The Bill 29 training and every training that follows, with both tracks. Subscriptions are handled by our sales team.
Staff licence
$149
per employee, per year
The Employee track of every training: concrete day-to-day application in customer interactions.
Leader licence
$599
for 3 licences, per year
The Leader track of every training: strategic stakes, non-compliance risks and business decisions.
Training catalogue
A first training available now, three more in preparation. Each one offers a Leaders track and an Employees track.
QC - Bill 29: what resellers need to know
Warranty of good working order and availability of replacement parts: meet the new obligations and turn them into sales arguments.
QC - Legal warranty: what resellers need to know
What the legal warranty requires from the merchant, and how to explain it to the customer without losing the sale.
QC - Price accuracy: what resellers need to know
Price display rules in store, online and on quotes, and the price accuracy policy.
Selling extended warranties
Everything a reseller needs to know to sell extended warranties and succeed.
Mastering Charlie — your search and quoting assistant
Search, comparison, quotes and signs: get the most out of Charlie from day one.
- Online trainings, at your own pace
- Leaders track and Employees track for every training
- Ready-to-use cheat sheets, checklists and templates
- Updates as regulations change