Bill 29? Charlie takes care of it
As of October 5, 2026, goods sold in Quebec must display their warranty of good working order and state whether parts, repair and maintenance information are available. On the in-store sign as well as on the quote. For every covered product, every time.
Charlie does it for you.
It knows which products are covered.
Computers, tablets, phones, televisions, household appliances: Charlie recognizes the covered categories and places a "Bill 29" marker on every product concerned, in your search results, on the product sheet and in the cart. You see at a glance what requires a notice, and nothing distracts you on what does not.
It asks the right questions, only once.
When printing a sign or building a quote, Charlie asks for the three pieces of information the law requires, suggests your usual answers, and writes the duration of the warranty of good working order according to the product category. You answer once per product. Next time, Charlie remembers and tells you who answered, and when.
It never lets an incomplete document out.
We placed guardrails where a mistake could slip in. A covered product with missing answers, a customer whose province is not yet known: Charlie tells you before generating the quote and takes you straight to what is left to decide. Your employees have nothing to memorize. No document to redo, no notice forgotten.
It keeps the proof.
Every Bill 29 sign and quote is kept exactly as it was produced, with what was displayed, to whom, by whom and when. If a customer or the Office de la protection du consommateur asks a question three years from now, the answer is already there.
You decide the rules, once.
In Lizzy, you set your default answers, the format of your signs, and your company's stance on open-box, remanufactured and demo units. Charlie applies your choices everywhere, without your salespeople having to remember.
Bill 29 changes what a reseller must tell customers. It should not change the time spent telling them.
Available as an option
$100
per reseller, per month
The option adds to your Charlie plan. It covers your whole team, all your covered products, your signs as well as your quotes.
So your team understands what Charlie applies
Charlie handles the notices on every sale. Jackie's Bill 29 training explains to your leaders and employees what the law requires, why, and how to turn it into a sales argument.
See the Bill 29 training