About EStaff Plus
Our story
A reseller company, founded in 2008, that first built its tools for itself.
As my abuela used to say, "everything starts small, but with passion, everything can grow." And let me tell you, EStaff + is living proof of that.
When Marco Michaud, our founder, started his career, he didn't see himself becoming a pillar of the IT reseller industry. He simply wanted to do software development — write code, build smart tools. But as often happens in life, paths are never straight.
Between projects, he started offering IT support to a few companies in his region. Then he thought: while offering support... why not sell products too? A logical decision. But what he quickly realized was that margins were thin, very thin. Too thin to survive long-term without a differentiating asset.
And that asset, he already had in his hands: automation. Marco likes to say he is "a productive lazy person" – if a task can be done by a computer, then it should be entrusted to a computer. That's how his first idea was born: automating the download of distributor price lists. Back then, some came on floppy disks or CD-ROMs!
Then came the idea of integrating them into accounting software... automatically, of course. And from there, a light went on: what if we offered this technology to other resellers like him, in the regions, who lack resources but not talent?
That's how EStaff + was born, in 2008, with a single mission at first — giving small IT resellers a head start with automated, simple, and powerful tools.
Our first big challenge? Convincing the market. But our pivotal moment came during a presentation to a room full of seasoned resellers. One of them told us:
¡Qué bueno! That day, we knew we had something unique.
Since then, we've integrated over a hundred members of the Millenium Micro Group, and each demonstration remains a moment of pure pleasure. We love seeing IT experts look amazed, like children in front of a new gadget.

What it changed in our own shop
We have been resellers for 26 years. Every virtual employee was built for us first, and measured in our shop, before being offered to anyone else.
Our purchasing, every day
4 to 6 hoursunder 30 minutes
Before Charlie, purchasing took 4 to 6 hours a day. With Charlie, 3 to 4 hours. When Gerry arrived, under 30 minutes.
A server quote
up to 4 hoursunder 30 minutes
With all the accessories, creating the products and then the quote in our accounting software took up to 4 hours. With Charlie and the Acomba integration, under 30 minutes.

EStaff + was born from a real need, a passion for technology, and a fierce desire to democratize efficiency. And believe me: this is just the beginning.
Founded by former IT resellers, EStaff + was born from a simple vision: making IT resellers more efficient through smart automation.
Founded in 2008 by a reseller who still is one: 26 years living the same days you do.
Our Journey
At EStaff +, each step in our history has been a step toward more impact, more intelligence, and above all, more efficiency for our partners.
It all began in 2008, with the launch of Charlie and Rosie, our first virtual employees. They were connected to Acomba, one of the most widely used accounting software among Quebec IT resellers. At the time, this simple integration represented a revolution: no more manual data entry, the software worked — literally — for you.
In 2009, Gerry joined the team. His role: optimize purchases, find the right products at the right price, at the right time. This is when we started talking about automated purchasing intelligence. And even in 2009, this was visionary.
For over a decade, we continued to refine our tools, listen to our clients, and adapt our features to field needs. Until a major milestone in 2022:
The launch of the new web version of Charlie, powered by a modern, more agile, more powerful architecture.
This redesign wasn't limited to technology — it opened the way to a whole new chapter in our growth.
And that chapter is 2025.
A pivotal year where we're redefining our name, our image, our positioning. Because at heart, what we offer isn't just a platform.
It's a complete virtual team, dedicated to transforming IT reseller operations, strengthening distributor performance, and automating expertise.
Our journey isn't over. It's accelerating. And if you're reading this, chances are you're part of what we're writing, together, now.
Contact Us
Phone
1-855-853-5775
Mon-Fri: 9am-5pm
ventes@estaffplus.ca
support@estaffplus.ca